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I no longer have access to my TREZOR. How do I reset/wipe my TREZOR?

If you’ve forgotten your PIN or want to reset your hardware wallet TREZOR Model T or TREZOR One for some other reason, you can do so without any problems.

Note: Before resetting, you should check if you still have the recovery seed if you already have cryptocurrencies stored on your hardware wallet. Otherwise, after the reset, access to the cryptocurrencies is lost!

First, connect to the TREZOR Wallet software.

On the TREZOR Model T, swipe your finger across the screen while simultaneously plugging the cable into the TREZOR Model T. The screen will then display the message that you are in bootloader mode. In the TREZOR Wallet software, you can now press the “Reset Device” button.

With TREZOR One, all you have to do is click away the PIN entry window in the TREZOR wallet. Then go on to the Advanced tab in the menu bar located at the top of the page and look for the “Reset Device” button at the bottom.

Complete the process by confirming the action on your device. The TREZOR is now reset. Now you can set up the hardware wallet again after reconnecting.


TREZOR Model T
TREZOR One


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