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Ledger Nano X
Review and Comments 2024

The most important facts in brief

  • Manage your cryptocurrencies and NFTs with this Bluetooth-enabled hardware wallet
  • Offers the most modern safety due to the certified safety element
  • Supports over 5.500+ (to the complete list) cryptocurrencies, including Bitcoin, Ethereum, XRP
  • with Bluetooth, which enables mobile use via a smartphone in addition to use on a PC
  • safe and free shipping directly from the manufacturer for 119,00 € (click here to check the current price)

Available here

  • Buy Ledger hardware wallets directly from the manufacturer without intermediaries
  • Numerous accessories in the store
  • Recommended by Forbes, TechCrunch and Bloomberg
  • More than 15 accepted payment methods
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Test Result

Ledger Nano X


First Impression
Documentation & Support

Ledger Nano X Review 2024

(96%, Review by Malte)

The Ledger Nano X hardware wallet is the latest hardware wallet from Ledger. It was officially announced in early 2019 and can now be ordered for 119,00 € (click here to check the current price) here. It ensures secure storage of the private keys that give you access to your crypto assets.

Compared to the previous model Nano S, this now has Bluetooth and a built-in battery for mobile use via smartphone. There is also more space for apps. Everything you need to know about the Ledger Nano X can be found in the following review.

First Impression

Ledger Nano X Packaging

Buying the Ledger Nano X online

Hardware wallets are rarely available to buy in shops, which is why it is common to order them online. Ledger sells its hardware wallets itself via its own online store. In addition to hardware wallets, you can also buy accessories here. The Ledger Nano X currently costs 119,00 € (click here to check the current price) there. The advantages of the Ledger Shop include free shipping, 14-day easy return, more than 15 secure payment methods, multilingual customer support with crypto experts and the security that you will receive an original device.

Important note for buying hardware wallets.

Hardware Wallets should preferably be ordered directly from the manufacturer or official resellers if possible. Dubious stores or private sellers on platforms like ebay or amazon could manipulate the devices for their own purposes or trick the buyer. This way, the thieves can steal all the coins from your hardware wallet at a later time. Unfortunately, there have already been such cases in the past.

What’s in the box?

Ledger Nano X Packaging Open

The opened packaging of the Ledger Nano X

The Ledger Nano X comes in a small 8x13x3cm box which, in addition to the hardware wallet, also contains a key ring strap and a USB C cable for charging or connecting to the PC. There is also a multilingual quick start guide, three recovery sheets for backing up the hardware wallet and stickers.

Ledger X Contents

the entire scope of delivery of the Ledger Nano X

The Ledger Nano X hardware wallet

As with the Ledger Nano S, the hardware wallet on the successor can be opened again by turning the brushed stainless steel cover. Underneath, the technology hides in a plastic case. If you want, you can also remove the stainless steel cover completely by easy bending.

What is directly noticeable is that the Ledger Nano X is slightly larger and heavier than the Ledger Nano S This is due to the internal 100mAh battery, which is now additionally installed for mobile use via Bluetooth. But also the OLED display is a bit bigger. The buttons have been moved from the top to the front: A black button on the left, and a silver button on the right. On the right side there is also an eyelet for the keychain strap and on the left side a USB-C port.

The leather Nano X is of course also available in different colors, you can see a small selection here. You can always find the current selection of colors on the product page: Ledger Nano X Colors.

Ledger Nano X Accessories

The Ledger Nano Case and the Ledger Nano Pod are available as accessories to ensure that the wallet can be stored safely.

Ledger Nano X Pod And Case

Accessories like the Ledger Nano X Case or the Ledger Nano X Pod are a good addition

The case is a small, elegant casket that closes magnetically. The pod is a small cylinder with a screw cap and eyelet on the lid. You can store a Ledger Nano X in both containers so that it is better protected from external influences.

You can find this and many other accessories here in the Ledger Shop in the accessories section.

Setting up the Ledger Nano X

Important note about setup.

Never use a hardware wallet that is already set up. You must choose your own PIN code or password and do the backup yourself. This is not given by anyone!

The setup of the Ledger Nano X has become much easier. First, turn on the hardware wallte by pressing the left button for 3 seconds. An English welcome message appears on display. You will then need to download the corresponding Ledger Live software.

Ledger Nano X facility

the manual helps setting up the hardware wallet

Ledger Live is compatible with Windows/Mac/Linux computers as well as iOS/Android smartphones and supports setup and will later be used to manage most crypto currencies. To install with the corresponding device, go to, download and install the Ledger Live software and follow the instructions on the hardware wallet. Now the operation of the buttons is explained:

  • Click left or right to scroll through menus or list
  • Press both buttons briefly at the same time to select an item
  • press both buttons simultaneously for a long time to reach the control center

Finally, you are asked to open the Ledger Live application for more information. In principle, the setup is also possible without the application, but the additional hints supported the setup.

Set-up process

The application now takes you through the entire setup process, which consists of a total of 7 steps.

The first thing to choose is whether you want to set up the device as a new device or already have a backup of another wallet you want to import. The latter is conceivable, for example, if you want to switch from the Ledger Nano S or another hardware wallet to the Ledger Nano X. In this case, you enter your existing backup via the hardware wallet and the existing cryptocurrencies can be managed via the new hardware wallet.

Then a PIN code is selected. This can be 4 to 8 digits long and is entered directly using the two buttons on the hardware wallet. For optimal safety, Ledger recommends using all 8 places. This PIN code is requested each time the hardware wallet is started to prevent unauthorized access.

Ledger Nano X Recovery

the Ledger Nano X recovery phrase can be written on the enclosed sheet

The recovery phrase is then displayed. This consists of 24 words and is the only backup of the hardware wallet and must be stored carefully.

Important note about hardware wallet backup (Recovery Seed)

Your Recovery Seed is the backup key to all your cryptocurrencies and apps. The Recovery Seed (backup) can only be viewed once. Never make a digital copy of the Recovery Seed and never upload it online. Keep the Recovery Seed in a safe place, ideally also safe from fire and water. Special backup products, for example Billfodl are suitable for this.

No one but yourself can be held liable for any financial losses caused by improper handling of sensitive data.

Each word must then be selected from a list and confirmed. This process can be a bit tedious, but this is the only way to ensure that the backup has been correctly written down.

The device is now ready for use and the PIN code can be entered to unlock the device. Ledger Live asks some security questions to verify that the setup process has been done correctly. Then the Ledger Nano X can be connected to the corresponding device. With a computer, it is enough to use the USB cable. For mobile devices, the Bluetooth connection must first be set up. For this purpose, a code is displayed on both devices, which is confirmed in each case if it is agreed.

Ledger Nano X — Pairing your device

When you play this YouTube video, data is transmitted to Google.

If you want, you can rename the device to keep several hardware wallets apart and protect the Ledger Live software with a password so that nobody can see the current account balance. Depending on the smartphone support, facial recognition or a fingerprint sensor can also be used here.

Ledger Nano X Handling

Once the Ledger Nano X has been set up, apps can be downloaded to the hardware wallet via Ledger Live. These are necessary to manage appropriate cryptocurrencies . To do this, you use the manager who is integrated into the Ledger Live software.

The Control Center

The Ledger Nano X Control Center can be reached at any time by holding both buttons down for several seconds. Here you get information about the state of charge of the battery, you can turn off the device or change settings. These include, for example:

  • Turn off Bluetooth
  • Increase or decrease time of automatic switching off
  • Change device name
  • Reset Bluetooth connections or the entire device
  • Set up additional passphrase for increased security

Use Ledger Nano X on the go

The wallet is Bluetooth-enabled and mobile thanks to the built-in rechargeable battery. The hardware wallet is connected to the smartphone and then managed via the Ledger Live Mobile app. With the app, it’s possible to display the real-time balance of all the crypto assets no matter where you are, either with a computer or smartphone (via Bluetooth), even if the device is not connected right now.

Ledger X Product Mobility

The app also has a simple, step-by-step process that helps you easily manage transactions while keeping an eye on the cryptocurrencies at all times.

Supported cryptocurrencies and devices

As already mentioned, the Ledger Nano X is compatible with all common operating systems, whether mobile or on a desktop computer:

The Ledger Nano X can store up to 100 applications at a time, including Bitcoin, Ethereum, XRP and many more. That’s another advance from the Ledger Nano S model. As a result, it is possible to manage all assets on the same device and at the same time, the storage will no longer run out. Currently, the following cryptocurrencies are supported:

  • Bitcoin
  • Casper
  • Solana
  • Tezos
  • Monero
  • Ethereum
  • Litecoin
  • Dogecoin
  • Zcash
  • Dash
  • Stratis
  • Ripple
  • Komodo
  • Bitcoin Cash
  • Ethereum Classic
  • ERC-20 Tokens
  • PoSW
  • ARK
  • Expanse
  • PivX
  • Vertcoin
  • Viacoin
  • NEO
  • Bitcoin Gold
  • Stellar
  • Hcash
  • DigiByte
  • Qtum
  • IOTA
  • Bitcoin Private
  • ZenCash
  • Nano
  • Nimiq
  • Peercoin
  • Woleet
  • Zcoin
  • Tron
  • Wanchain
  • Vechain
  • Ontology
  • Kowala
  • Icon
  • Particl
  • Rootstock
  • Hycon
  • Waves
  • Rise
  • FIC Network
  • Pirl
  • EOS
  • Akroma
  • Stealth
  • POA network
  • Lisk
  • Musicoin
  • Factom
  • Gamecredits
  • MIX
  • ethergem

All more than 5.500+ (to the complete list) supported cryptocurrencies can be found listed here: Ledger Nano X Cryptocurrencies. However, you cannot yet manage all cryptocurrencies with Ledger Live. For many coins, you need third-party software that offers the functionality for this coin. As a result, the crypto assets are just as optimally protected, only another software is necessary. If and which extra software you need for a cryptocurrency can also be found here in the Ledger Nano X cryptocurrencies list.

In addition to cryptocurrencies, they are also integrated into other services and applications. Some of them are these:

Documentation and Support

Ledger offers an extensive support area. This includes help articles for all of Ledger’s devices, software and apps. A status page also shows whether services are currently unreachable. The support helps with special questions in writing on weekdays. It consists of 10 crypto experts and offers multilingual support. Phone support does not yet exist and the waiting time can be a few days.

Safety aspects of the Ledger Nano X

Ledger Nano X Banner

Like Ledger’s other hardware wallets, the Ledger Nano X offers state-of-the-art security: the private keys are securely isolated inside the device’s certified security element (CC EAL5+), the same chip used in high-security applications such as credit cards and passports.

The bluetooth connection is only used as a transport layer for public information and therefore does not represent a point of attack. The secret keys or seed never leave the secure element. Even if the bluetooth connection is hacked, the security of the Ledger Nano X relies on the secure element, which will seek approval for any action. In addition, Bluetooth can be deactivated at any time in the settings, so that only use via cable is possible.

The hardware wallet is protected against unauthorized access by a PIN code. Ledger Live can also be secured with a password.

Excellent Technology

CES-the world’s largest annual technology fair-honours products that stand out from others. The CES Innovation Honoree Awards are presented to products or technologies that are above a certain standard in this category. In 2018, this award was only awarded to 31 products, while there had been over 4400 exhibitions at CES this year.

Ledger Nano X Ces Award

Ledger has received the CES Innovation Honoree Award in the Cybersecurity and Personal Privacy product category for its hardware wallet, underscoring the innovation it brings to the hardware wallet market. It combines the security of secure elements and the custom operating system with the ease of use and flexibility that bluetooth and more storage space provides.

FAQ 21

Ask your own question

The private keys never leave the secure chip, so Bluetooth communication does not expose the Ledger Nano X to any additional security threat. The connection is continuously encrypted to protect the privacy of users. In the unlikely event that the transport is compromised, an attacker would never be able to extract private keys or get users to sign a transaction that they do not want to sign.

Ledger Live, the companion application for a ledger device, was released on the phone on January 28, 2019. With the Ledger Live app for mobile phones, users can seamlessly manage their Ledger Nano X and the cryptographed for them, no matter where they are located. Ledger Live Mobile requires smartphones with at least iOS 9 or Android 7.

Those who already own a Ledger Nano S and want to upgrade to the successor Ledger Nano X can do so without any problems. There are two ways to go about this.

Transfer cryptocurrencies to the Ledger Nano X

One option is to set up the Ledger Nano X like a new hardware wallet. This gives you a completely new wallet with new private and public keys. Now you can start transferring coins from the old Nano S to the new Ledger Nano X hardware wallet. To do this, create a new account on the Nano X for the corresponding cryptocurrency and generate a receiving address. Save them temporarily and switch to the Nano S. There, open the account of the same cryptocurrency and send it to the cached address. Once the old Ledger Nano S is “emptied”, you can reset it to factory settings and sell/give it away or dispose of it.

The advantage is that with the Nano X a new setup is carried out and you are in possession of a new recovery seed. This increases safety. The disadvantage is that transferring the coins from the Nano S to the new addresses of the Nano X incurs fees.

Transfer existing wallet of the Nano S to the Nano X

To avoid the fees you can transfer the already existing Recovery Seed of the Nano S to the Nano X instead. When setting up the Nano X, simply indicate at the appropriate point that you already have a Recovery Seed. You can then import this and have access via the Nano X to all existing accounts set up via the Nano S.

You can even continue to use the Nano S in parallel. In this case, both hardware wallets can be used interchangeably with Ledger Live. For example, you then take the Ledger Nano S for use at home or as a backup device safely stowed and the Nano X for on the go. Both then operate the same wallet.

The Ledger Live application can be used with multiple ledger devices. If the different devices have the same recovery seed, they can be used easily interchangeable. If the devices have different seeds, the appropriate hardware wallet must always be connected in order to be able to make transactions with the account.

Bitcoin SV (Bitcoin Satoshi Vision, or BSV) is a cryptocurrency formed on November 15, 2018 by a hard fork from Bitcoin Cash. Bitcoin Satoshi Vision is the fourth largest cryptocurrency and has thus overtaken Bitcoin Cash (Source: Wikipedia).

Users who have secured their Bitcoin cash before the hard fork with a ledger hardware wallet automatically own the same amount of BSV as BCH.

BSV is not supported in Ledger Live. Instead, users can manage their BSV using the Bitcoin Cash app on their ledger device in conjunction with Electrum SV, as described below:

If you buy cryptocurrencies through Coinbase and store them there, Coinbase is in possession of your private keys and could theoretically disappear with your cryptocurrencies at any time.
Therefore, it is recommended not to keep the coins on exchanges, but to transfer them to wallets, where one is the only one in possession of the private keys.

You should therefore consider sending the coins from your Coinbase Wallet to your Ledger Wallet. For a possible later sale, you can simply send the coins from the hardware wallet back to Coinbase.

How to transfer coins from Coinbase to your hardware wallet

  1. Generate a new address via your hardware wallet. For example, open the Ledger Live software and select the “Receive” option for the corresponding account. Copy the displayed address to your cache.
  2. In Coinbase, you now navigate to your portfolio page and select the appropriate wallet from which you want to send.
  3. In the Send dialog box, select the wallet address option because you want to send to a wallet outside of Coinbase. Copy the address of the hardware wallet into the corresponding field.
  4. Enter the amount of cryptocurrency you want to send into the Amount field.
  5. Select Next and confirm the transaction details to complete the sending. Make sure that the address matches the one copied from the hardware wallet.

Install the Stellar app on the ledger device to manage Stellar (XLM) with the Stellar Account Viewer or StellarTerm. The Stellar app is developed by the Stellar community. To manage the transactions you have to use the Stellar Account Viewer, because Ledger Live does not currently support this cryptocurrency itself.

The IOTA Foundation announced on November 2, 2018 that Ledger hardware wallets now support the storage of IOTA tokens.

To do this, the IOTA app must be installed on the Ledger hardware wallet to manage MIOTA with the official Trinity wallet. The IOTA app is developed and supported by the IOTA community. How to use your ledger with the Trinity Wallet is described on their website:

Ledger Nano X supports up to 100 applications installed at the same time. Compared to the Ledger Nano S it has five times more available space for applications, with the number of applications that can be installed depending on the size of the applications.

Switching off is only possible via the Control Center. To get there, you can hold down both buttons for 3 seconds at any time. Or you can navigate manually to the Control Center via the menu. There you can then choose the option “Power off”.

You can easily install Ledger Live on a new computer and link your old hardware wallet again. Ledger Live is just the interface for managing cryptocurrencies All necessary keys are on the hardware wallet itself.

Ledger Live provides the ability to change the language. The language settings of the hardware wallet itself cannot be changed. There, the menu and all settings are only available in English. The same applies to documentation and support.

Ledger hardware wallets (Ledger Nano S Plus, Ledger Nano X or Ledger STAX) support over 5,500 different cryptocurrencies. Among them are all the well-known coins like Bitcoin, Ethereum or Ripple. A complete overview can be found here:

Ledger supported cryptocurrencies.


In principle, as many supported coins/cryptocurrencies can be stored on the Ledger Nano S as you like. This is because the hardware wallet only stores the private keys that guarantee access to the coins. To manage the coins, the corresponding app must be installed on the device.

However, you can only install a certain number of apps at a time on the Ledger Nano S or Nano X. This is because the memory of the Ledger Nano S and Nano X is limited. However, it is not a problem to switch apps by un- and install, so the coins are not lost.

It is not yet known how many apps the Ledger STAX can store simultaneously.

The safest option is to purchase the hardware wallet Ledger Nano X directly from the manufacturer. This reduces the risk of manipulation. It can be ordered worldwide here: Ledger Shop.

The hardware wallet Ledger Nano X is the successor to the bestseller Ledger Nano S. Both are subject to the same high security standards and are both managed with the Ledger Live software. However, the Nano X ledger can offer some improvements, including:

  • more storage space for more than 100 apps instead of 3 to 20 for Ledger Nano S
  • Bluetooth and battery allow use on the go
  • USB-C port

Those who can do without the new features are still well advised with the Ledger Nano S A backup pack with both hardware wallets is also recommended: the Ledger Nano X for on the go and the Nano S as a backup for safe storage at home.

All the differences can be found here: Ledger Nano X vs Ledger Nano S.

The hardware wallet TREZOR Model T generates a 12 word recovery seed in conjunction with the TREZOR Wallet. This is a generally accepted standard that is also supported by ledger hardware wallets. This allows you to use an existing recovery seed from TREZOR for all hardware wallets of ledgers such as the Ledger Nano X or the Nano S at the setup. This gives you access to all your accounts that were originally created with the TREZOR Model T via the Ledger hardware wallet

Currently, the language of the hardware wallet menu cannot be changed. It is set to English by default.

However, you can change the language of the Ledger Live software. The current selection there is:

  • English
  • French

In late 2020, Ledger announced plans to add more languages.

No, the required software Ledger Live is only available for the following operating systems:

  • Windows 8+
  • macOS 10.8+
  • Linux
  • 64-bits desktop computers excluding ARM processors.

However, the Ledger Nano X can also be used with a smartphone via app. Requires Android 7+ or iOS 9+.

Yes, you can set up multiple accounts with a hardware wallet Ledger Nano X. For each cryptocurrency, you can set up multiple sub-accounts and label them as well.

For example, you can set up an extra account for your life partner. However, it should be noted that the pin and recovery seed is the same for both and also any authorized person has full access to all accounts. If you want to have a complete separation, you should buy two hardware wallets.

Setting up a Ledger hardware wallet is done in 4 simple steps.

  1. Download Ledger Live to begin the setup process. This is also where cryptocurrencies will later be managed.
  2. Select PIN code write down the recovery seed – the 24-word recovery seed is the only backup of the private key. Never give it to anyone else!
  3. Installing applications on the hardware wallet via Ledger Live, for example the Bitcoin application.
  4. Adding an account to manage cryptocurrencies.

The complete setup process for all models is clearly explained with videos here: Ledger Getting Started.

If you’re in the crypto space, you’ve probably come across the acronym NYKNYC. This stands for “Not your keys, not your coins” and is a basic and important rule for dealing with cryptocurrencies. But what does it mean and what can you learn from it as a cryptocurrencies user?

The phrase “Not your keys, not your coins” refers to the fact that you must have the private keys for your cryptocurrencies. The person who holds the private keys decides how the crypto assets associated with them are spent. This means that if you do not own them yourself, you trust a third party not to transfer them against your will. This is the case, for example, when storing cryptocurrencies on an online exchange. Here, the private keys are held by the operator of the exchange.

However, possession of the keys also means that you yourself are responsible for its security. Therefore, there are hardware walletthat ensure secure generation and storage of private keys.

A more widespread manufacturer is Ledger. Their devices, like those of all other manufacturers, store the private keys without ever revealing them to the computer or smartphone. This means that even a hacker with access to the PC would not have access to the valuable cryptocurrencies. Ledger uses only the highest quality security chips, known as Secure Elements, to withstand even the most sophisticated physical attacks on Ledger hardware wallet.

To the Ledger Hardware Wallets

Product Specifications

  • State-of-the-art security
  • Simple backup in the form of 24 words
  • Simplicity: 2 buttons and a small monitor in the form of a USB stick
  • Mobility through Bluetooth coupling with the smartphone and built-in battery
  • More than 5.500+ (to the complete list) different cryptocurrencies are supported
  • More storage space for over 100 apps
CompatibilityMycelium, DApp,, BTC direct, Mercuryo, Metamask, MyEtherWallet, Bitstamp, SSH Agent, FIDO/U2F, Password Generator, OTP
CryptocurrenciesBitcoin, Casper, Solana, Tezos, Monero, Ethereum, Litecoin, Dogecoin, Zcash, Dash, Stratis, Ripple, Komodo, Bitcoin Cash, Ethereum Classic, ERC-20 Tokens, PoSW, ARK, Expanse, PivX, Vertcoin, Viacoin, NEO, Bitcoin Gold, Stellar, Hcash, DigiByte, Qtum, IOTA, Bitcoin Private, ZenCash, Nano, Nimiq, Peercoin, Woleet, Zcoin, Tron, Wanchain, Vechain, Ontology, Kowala, Icon, Particl, Rootstock, Hycon, Waves, Rise, FIC Network, Pirl, EOS, Akroma, Stealth, POA network, Lisk, Musicoin, Factom, Gamecredits, MIX, ethergem
Package Contents
  • Hardware Wallet
  • USB cable (USB-C)
  • getting started leaflet
  • Recovery sheet
PlatformWindows, Linux, Mac, Android, Chrome OS, iOS
Altcoin Support
Supported Coins5.500+ (to the complete list)
Open Source
Secure Element
Display as 2FA
InterfacesUSB, Bluetooth
Input OptionsButtons

User Reviews 38

Got a question or an opinion for this product?

Share your own experiences with the product here. Comments on the article can also be shared here.

You are welcome to leave pseudonyms or empty fields. Only the given data will be saved (comment, name, e-mail, website, no IP address). Further information on the processing of data and rights of objection are listed in the privacy statement.

18. May 2023 um 18:12

Just please update your review. The seed can leave the device with the latest firmware update. So that was all a lie from the beginning. Even the seed is encrypted, it may be open to online with just a firmware update. That is a big security flaw. Maybe you will delete this review not to hammer your affiliate sales but this is the truth. Be on the good side, not the dark one. Cheers…

David forster
12. November 2022 um 13:34

Looking to buy this product but currently the Ledger Live App says that it uses FTX as an intermediary. When is this going to change considering the FTX app has been hacked and they are now bankrupt?

23. June 2022 um 21:27

Where can I see the audit for the ledger that can be used for staking ?

19. March 2022 um 22:24

Got my today, had a battery charging problem, looked for some videos and basiclly open it up couldnt remove the chipset, closed it back up and it started charging… the setup was easy for me… will it secure my crypto? guess will see… this is my first cold storage wallet so not sure how to rate it. Transactions worked fine no problems over there.

7. March 2022 um 4:08

Change my mind. This is the biggest pos ever. Two weeks later and the pos resets and I can’t even import my wallet again because I can’t get half way through putting in my recovery phrase without it resetting. $160 is not worth it for this junk.

26. February 2022 um 21:08

I understand the people below msy have had issues but I’ve had mine for over a week and ZERO issues. Packaged was sealed nice, didn’t look tampered with and setup was nice and smooth. Battery is perfect. I bring it to work and after a 10hr shift, says its at 70%. Transactions have been easy as well as installing all the apps. Maybe I lucked out but so far Im liking the Nano X. You can’t put a price tag on peace of mind.

5. February 2022 um 19:11

Set up is cumbersome, its not easy for 1st timer. Instruction are written by 5year old and missing multiple steps. Customer support is email 2 days later, they send you same instruction as you find online…..
Returning back or selling it to someone else. What a waste of time.

4. January 2022 um 9:45

Oh, they say the Ledger Nano X supports over 5,500 different types of crypto, with each one needing their own app, and the majority of which are not endorsed and supported by Ledger Live.

The Ledger Nano X only has about 1.8Mb of available storage. My Nano X was nearly full, with just over 20 different (crypto) apps installed. Major security issues and lack of storage were why I returned my Nano X yesterday. Hopefully, an upgraded Trezor Model T is not too far away.

4. January 2022 um 9:24

I would not trust Ledger with any of my Crypto. Basically, zero security features and part closed source code make it a questionable choice. Even more so now they have jacked up to price closer to the better Trezor Model T.

Ledger does not use any anti-tampering security features, which is absurd. Yes, such features are not always 100% foolproof, but they all add up and is better than just being sealed by some poorly wrapped cling wrap that a kid at home could do.

I asked the Ledger Store on Amazon, and they just quoted what was in their manual, which is total BS. Ledger said, “Regarding Anti-tamper seals! Ledger deliberately chooses not to use anti-tamper seals on its packaging. These seals are easy to counterfeit and can therefore be misleading. Rather, genuine Ledger devices contain a secure chip that prevents physical tampering: this provides stronger security than any sticker possibly could.”

How would I, or anyone else know, that the “secure chip” (which we must somehow know intricately) has not been tampered with at any stage during the supply or delivery chain? A week and lazy response from Ledger, which is why I don’t trust them.

Here is the icing on the cake. Ledger says you can crack open the Ledger Nano X and use your supposed computer engineering skills to try and figure out if the chip has not been tampered with, BUT “normal usage” does not involve opening your Ledger device; therefore, they will not be liable for destroying the Nano X to check its integrity.

Would bad actors go to the trouble of mass-producing individually unique holographic packaging seal stamped with something like the serial number of the Ledger Nano that can only be obtained from the Nano’s device screen on startup? Of course not, but Ledger thinks their product boxes that are poorly wrapped in cling wrap instils trust for people wanting to hold keys for thousands to millions of dollars in Crypto on their devices.

Putting your Life Savings into the Ledger Nano is not be the best option.

mohsin iqbal
7. October 2021 um 16:52

worse customer support. faulty product and most of them are having charging issue and an ignorant company like ledger dont even reply to your email… please go for trezor model T and dont waste your money on ledger nano X

5. October 2021 um 12:51

One of my biggest regrets is buying this product. Given the price tag, i thought this was a premium product. It cannot even charge, and when it gets a little bit of charge it can only hold it for about 10minutes. A useless product, not even good as a paperwieght. Very disappointed as i was really looking forward to this product (which took almost a month to ship out). Still waiting on support to get back to me, not holding my breath. It they cannot even quality assure the battery, i have extreme doubts they can securely manage my private keys.

2. October 2021 um 22:04


The device is supposed to brick itself once the battery dies and 5% of all devices are affected by a defective battery. I received mine and could not do anything with it because of it. Customer service hasn’t replied in 5 days. Could not get a replacement.

Savong Long
1. October 2021 um 11:19

I don’t recommend this product to anyone. i purchased a Ledger Nano X over two weeks ago. i could not get it to charge. i contacted their support and it’s been over 10 days and i still have not heard from them. this is unacceptable service!!!!
their support team gave me an ID number for my issue and nothing else. there’s no phone number that you can contact them either. very unsatisfied customer.

Mike Os
23. September 2021 um 5:05

Arrived flat, won’t charge, absolute garbage

20. August 2021 um 22:26

very bad experience with Ledger Live and Nano S

NO customer services. I sent a request 6 days ago and still did not get any help or response. And if you click on a link from Ledger Live to help with a subject or problem, the link is broken. All the links I tried were broken. DO NOT BUY THEIR PRODUCT

Benjamin Davies
12. June 2021 um 18:52

Exactly the same problem it won’t charge the battery! It’s flat even when I leave the charger plugged in it turns off and on so I keep on having to put the code in to be able to set it up. No live chat available just a stupid robot called Katie 🤖 all for £110 quid 👍

9. June 2021 um 14:45

Just received today, setup all was fine, until i notice my device wont charge, kept stuck at 24%, then i discharge it and tried to charge again, now its stuck at 4%… Paid so much and waited 2 weeks for this piece of junk…

31. May 2021 um 23:54

It’s crap, got mine today. Does not charge at all, like many other users. Units are simple defects and are shipped out. Can not pair it to the Bluetooth. Could not install Bitcoin app (this got solved some time later) because of their server being down. Will try to refund. Total junk. DO NOT BUY.

19. May 2021 um 5:56

The Nano X is a piece of junk. I ordered a brand new device from the company. Using the factory provided cable, I continually get an error message that there is a connection issue and that I need to unplug and re-plug in my device. I’ve tried multiple computer and outlets. Where is customer support? No where to be found. I just spent $120 bucks on a glorified rock and I can’t even get a hold of someone at the company.

12. March 2021 um 20:41

I just received my Nano X. It’s plugged into a charger at this moment but the Battery Level seems to be going down, not up. It started at 20%… now it’s at 15%. Or… is “0%” considered fully charged?

8. February 2021 um 12:17

I strongly recommend you don’t even think to buy ledger nano x , I lost my crypto. No customers service at all👎👎

8. February 2021 um 20:30

Its not possible to loose your crypto when you write down the recovery seed. What was your problem?

12. November 2020 um 9:49

I’ve used the Nano_X for a couple years now. In fairness, it’s OK though I would not rate it “easy” for most first time users. I am personally irk’d that LedgerLive (The app that moves tokens in and out of your Nano-X on either Mac or iPhone, often does not agree between devices. My recent AAVE transaction shows up on my iPhone, but NOT on my Mac where I conducted the transaction. Clearly, it does a sh*tty job of keeping in sync with the blockchain. This was not the first time. I will be looking for better long term storage.

Mr Roger Parr
16. February 2020 um 21:27

Ledger X does not support Tezos (XTZ) in the list of currencies above. Does one have to remove another app in Ledger X, similar to having to do this operation in Ledger S , in order to install the Tezos app in Ledger X. As Tezos is a very important app why was the memory not designed to accommodate Tezos as a built-in standard feature alongside the other apps provided. I feel this is a let down for users and would only be of benefit for those who are prepared to un-install and re-install.

20. May 2019 um 1:14

Worst Experience so far. I purchased the Ledger Nano X. The instructions are 3.
1. Rotate the swivel cover.
2. Press the button for 3 seconds to power on
3. download app.

It doesn’t tell you how to power down or anything else. It is sad that I have to google how to turn off my ledger nano x. I tried holding that button down for 3 seconds to power off….but it didn’t. Hmm

It says it supports 1185 Crypto Assets but you can only have 100 on your ledger nano x. Problem is you need to have the apps downloaded. I did that for the Crypto I have.

Next you need to Add the Accounts on to your Ledger Nano X. On their support site, it says to use Live. Live only supports 23 Cryto Assets. Umm, please explain the Math here. How can you have 100 different Crypto Assets supported on your Ledger Nano if you can only make Accounts for 23 of them through LIve?

The other problem is that their instructions for receiving crypto include you using LIVE. Hmmm. That really doesn’t make sense….does it?

So far…not so good. Their Support does not have any Phone Number. They do not work weekends. So you have specific hours MON-Fri. Good luck with this information however you take it. I have personally found that when businesses forget to look through the eyes of the consumers, they are missing out and will lose to their competitors. I heard such great things about their product, but as a regular consumer coming into the world of Crypto, this has to be the worst experience and hair pulling stress I have received from a HUGE Lack of Planned Instructions.

I will not buy from them again. If it takes this much effort to use their product, then this is a good way to lose customers.

Good Luck!

8. September 2020 um 11:32

You should go for

12. March 2021 um 20:47

Hold both buttons down for a few seconds. It will take you to Control Center. Scroll until you find Power Off then press both buttons again. That process works for me.

29. December 2021 um 14:34

This is device is working fine for me

25. February 2019 um 15:20

I need Cardano to purchase ledger nano X. Just for you information Cardano community is huge and demanding. Hope ledger is not going to miss out on that! Support it soon!

24. January 2019 um 6:39

I’m anxiously looking forward to receiving my new Nano X that I have pre-ordered. Will is support Cardano in the future? I didn’t see it on the list.

24. January 2019

Hello Jon,

the last firmware update 1.5 enables the future support of Cardano and new Tezos derivation paths because Bip32-ed25519 has been added.
Now you have to be patient until Ledger or the community develops an app for Cordano, the requirements are now given.
Please read here for more information:

23. January 2019 um 1:30

Support for alt coins in Ledger live is very limited now. Will the ledger live mobile expand its support for alt coins?

Manoj Nagaraj
16. January 2019 um 21:43


Will they add additional coins to their existing list? Because I don’t see Cardano, Stellar etc… Are they supporting these coins now?

18. January 2019


Please look on their website for an updated list of the supported assets:
Ledger Nano X Cryptocurrencies

Steve Gurgon
7. January 2019 um 23:11

Will there be any added security risk with Bluetooth capabilities?

7. January 2019

Bluetooth is just a media. The BLE stack is handled by a non secure chip and the user still has to confirm all operations which is handled by the Secure Element.

So no, adding bluetooth doesn’t make this device any less secure. As always you have to verify your operation via the device screen and buttons, no matter which connection or service you use.

3. January 2019 um 0:53

Nice clickbait.

“nOt WhAt i ExPeCtEd”

And then the “review” is a rundown of its technical specifications. If this isn’t an opinion piece why did you title it like one?

14. February 2019

as you can read above we will publish our review here on this page as soon as we get a device.
We are experimenting with different meta titles and descriptions so this is why you get this title for the hardware wallets landing pages.
Thanks for your feedback!

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