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FAQ – Frequently Asked Questions

This page lists all answered questions about hardware wallets. The corresponding questions can also be found in the articles on the individual products. They are sorted by views.

List of all questions

I have lost my hardware wallet. Now what?Is it possible to restore all cryptocurrencies with a hardware wallet backup?What happens if there are new cryptocurrencies – do I need a new hardware wallet?What stops the hardware wallet manufacturer from stealing my cryptocurrencies?Hardware wallets: Where are my cryptocurrencies actually stored?How does a hardware wallet work?Does Bluetooth compromise the security of Ledger Nano X?How to transfer coins from Coinbase to Ledger?I would like to give a hardware wallet as a birth gift. Do I need this every time I want to deposit coins or is there another way?Does Ledger Nano X work with a smartphone app?Can I use multiple hardware wallets at the same time with Ledger Live?How to turn off the Ledger Nano X?How to switch from Ledger Nano S to the Ledger Nano X?How many coins can be stored on Ledger hardware wallets?Can I restore the recovery seed of the TREZOR Model T with a newly purchased Ledger hardware wallet?What makes the Tangem Card unique?Can I restore Ledger Live to a new computer?What is Multi-Sig?Can you store 2 accounts on a Ledger Nano X without buying a second one?Ledger Nano S or Ledger Nano X?How many apps can be installed on the Ledger Nano X?What are the unique advantages of BitBox02?How can I give away cryptocurrencies safely and easily as a gift?How do I use Ledger to create the wallet for Stellar Lumen?Can I manage Bitcoin SV (BSV) with Ledger?Does the BitBox App require an Internet connection?What if someone forces me to unlock my BitBox?TREZOR Model T or TREZOR One?What is the SD Card Slot on the TREZOR Model T for?What are the alternatives to Cryptosteel?Where can I buy the Ledger Nano X?Do Ledger hardware wallets support IOTA?What happens if the manufacturer Ellipal disappears from the market and the app is no longer available for download?I no longer have access to my TREZOR. How do I reset/wipe my TREZOR?Does the TREZOR Model T and TREZOR One have a password manager?How do I set up a Ledger hardware wallet?Which coins does the TREZOR Model T support?Is it possible to change the language?Can I use the Ledger Nano X with Windows 7 ?Is the hardware as well as the firmware of the BitBox02 available in other languages?What does NYKNYC mean?What’s the difference between a 2-card and a 3-card set?Can I change the Ledger Nano X menu navigation language?Where can I buy the TREZOR One?What is the expected delivery date for Ledger STAX if I preorder now?Can I use the Ledger Nano S with a Macbook Pro Thunderbolt 3?Can someone steal my funds if they have access to my Ledger STAX?When will the $25 voucher be mailed?How do I reset the Ledger Nano S to factory settings?What to do if the Ledger Nano S is stuck in “Update” mode during the firmware update?How can I migrate my funds from my wallet to Ledger STAX?How can I factory reset (completely erase) a Ellipal Hardware Wallet?Can I create multiple wallets on one SafePal S1?Where can I buy the Ledger Nano SHow long do I need to charge the SafePal S1 hardware wallet?Does SafePal support the Passphrase function?How do I send and receive Bitcoin with KeepKey?When was the Ledger Blue hardware wallet announced?How can I wipe my KeepKey?If I accidentally lose my CoolWallet Pro, will I also lose my crypto assets?Does Blockstream Jade have a Secure Element?Can I use a KeepKey with my Phone?What is the difference between CoolWallet Pro and CoolWallet App?Is KeepKey Open Source?What’s the difference between Trezor Safe 3 and Model One?How long does a CoolWallet Pro battery last? Is it rechargeable?Can I convert the NGRAVE “Perfect Key” to 24 words?Where can I buy a Trezor Hardware Wallet?Is Coinplate BIP39 Compatible?Besides storing my crypto assets, does CoolWallet Pro support any other services?What is the NGRAVE “Perfect Key”?Where can I buy a Trezor Safe 5 hardware wallet?What’s the difference between Trezor Safe 5 and Trezor Safe 3?Why should I use a Hardware Wallet instead of holding crypto on an exchange?Which is the best wallet for cryptocurrencies?Where is my private key stored?How can I sell cryptocurrency from my hardware wallet?