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FAQ – Frequently Asked Questions

This page lists all answered questions about hardware wallets. The corresponding questions can also be found in the articles on the individual products. They are sorted by views.

List of all questions

I lost my hardware wallet. Now what?Is it possible to restore all cryptocurrencies with a hardware wallet backup?What happens if there are new cryptocurrencies – do I need a new hardware wallet?How does a hardware wallet work?What stops the hardware wallet manufacturer from stealing my cryptocurrencies?Hardware wallets: Where are my cryptocurrencies actually stored?Does Bluetooth compromise the security of Ledger Nano X?I would like to give a hardware wallet as a birth gift. Do I need this every time I want to deposit coins or is there another way?How to transfer coins from Coinbase to Ledger?Does Ledger Nano X work with a smartphone app?Can I use multiple hardware wallets at the same time with Ledger Live?Can I restore the recovery seed of the TREZOR Model T with a newly purchased Ledger hardware wallet?How to switch from Ledger Nano S to the Ledger Nano X?How to turn off the Ledger Nano X?How many coins can be stored on Ledger hardware wallets?Can I restore Ledger Live to a new computer?Can you store 2 accounts on a Ledger Nano X without buying a second one?Ledger Nano S or Ledger Nano X?How many apps can be installed on the Ledger Nano X?How do I use Ledger to create the wallet for Stellar Lumen?Can I manage Bitcoin SV (BSV) with Ledger?What are the unique advantages of BitBox02?What are the alternatives to Cryptosteel?What is the SD Card Slot on the TREZOR Model T for?Where can I buy the Ledger Nano X?Does the BitBox App require an Internet connection?What if someone forces me to unlock my BitBox?TREZOR Model T or TREZOR One?Do Ledger hardware wallets support IOTA?I no longer have access to my TREZOR. How do I reset/wipe my TREZOR?How do I set up a Ledger hardware wallet?Does the TREZOR Model T and TREZOR One have a password manager?Which coins does the TREZOR Model T support?Is it possible to change the language?Can I use the Ledger Nano X with Windows 7 ?Is the hardware as well as the firmware of the BitBox02 available in other languages?Can I change the Ledger Nano X menu navigation language?Can I use the Ledger Nano S with a Macbook Pro Thunderbolt 3?Where can I buy the TREZOR One?When will the $25 voucher be mailed?How do I reset the Ledger Nano S to factory settings?What to do if the Ledger Nano S is stuck in “Update” mode during the firmware update?Where can I buy the Ledger Nano SWhich is the best wallet for cryptocurrencies?Where is my private key stored?
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